Why it's not working?

Here are a few reasons why the extension might not work:

1) You need to login first.
Click on the RC icon and enter the same email and password you used to register.



2) River Cleaner only works with Google Chrome. 


- Make sure you run the latest version.
- Blockers may stop the extension to communicate with Amazon or our servers.



3) River Cleaner is only working with Child listings.
Make sure you click the "Active" radio button:


4) Did Amazon switch to the new experience?
Switch back to the old experience while we are working to support the new.

5) Is your extension enabled?
Click on the extension's icon to double-check the settings.



Still not working?

Email us at support@rivercleaner.com

Thank you.

Still need help? Contact Us Contact Us