Why it's not working?

There are 4 main reasons why the extension might not work:

1) You need to log-in first.
Click on the RC icon and enter the same email and password you used to register.

2) River Cleaner only works with Google Chrome.
- Make sure you run the latest version.
- Blockers may stop the extension to communicate with Amazon or our servers.

3) River Cleaner is only working with Child listings.
Make sure you click the" Active" radio button:

4) You have a new account that is not registered as a developer.

It's a quick fix:
Go to your permissions page and fill in the required fields in the form.

Still not working?
Maybe we don't support your country yet. Let's make that happen!
Email us at support@rivercleaner.com

Thank you.

Still need help? Contact Us Contact Us